Privacy Policy – VLUMARKET

Privacy Policy

Last modified on December 04, 2020

This Privacy Policy applies to our websites and all services that refer to this policy, regardless of how you access the services, including mobile access.

By using our websites and services, you expressly consent to us processing your personal data as described in this Privacy Policy.

We take your data protection seriously
We process personal data and have therefore adopted this privacy policy that informs you how we process your data. We respect all requests for confidentiality of personal information, and we are aware of the need for appropriate protection and proper handling of all personal data we receive.

The data controller is:

VLU Market LTD
First Floor Black Country House
Rounds Green Road, Oldbury
West Midlands, B69 2DG
United Kingdom



Which personal data do we collect and process?
We collect and store any information you enter on our site or that you provide when you use our services. In addition, we collected information that is automatically sent to us from your equipment.

The information we collect may include, but is not limited to:

  • information that you provide when you create a user profile or use the services we provide
  • information provided in connection with correspondence through our site or correspondence sent to us
  • information about your and your device's location, including the unique device ID, if you enabled this service on your mobile device
  • additional information that you may provide via social media or other third party services

In addition to the information you provide yourself, we automatically collect the information sent to us from your computer, mobile device or other device. This information includes, but is not limited to:

  • information about your interaction with our site and services, including, but not limited to, device ID, device type, geo location information, computer and connection information, page view statistics, traffic to and from our site, referral URL, ad data, IP address and standard weblog information
  • information collected through cookies, beacons, web beacons and similar technologies

We may receive or collect additional information about you from third parties and add them to our user information. This information may include, but is not limited to, demographic information, navigation information, additional contact information, and additional information about you from other sources, such as public authorities, to the extent permitted by law.


What do we use your personal data for?
We use the information we collect about you for a number of purposes, including:

  • enable your use of our services and website
  • process your queries and orders
  • deliver products, services, service and customer support to you
  • improve our products, services, service and website
  • customize our website and services for you
  • get a better understanding of how our websites and apps are used so we can improve them
  • send you business information, including order confirmations, invoices, etc.
  • send you newsletters and marketing by email if you have agreed to this
  • conduct market research on our customers, their interests, trends and customer behavior
  • manage, diagnose and correct problems in our apps and websites
  • prevent or determine illegal activity or protect or enforce rights
  • avoid or counter breach of security

We only process and store data about you that is necessary, relevant and sufficient to fulfill the purposes mentioned above.

We do not store personal data longer than permitted by law and delete personal data when they are no longer required for the above purposes.


Checking and updating personal data
We make sure that the personal data we process about you is not incorrect or misleading. We also make sure to update your personal data on an ongoing basis as you approach changes. As our service is dependent on your data being accurate and up-to-date, we ask you to provide us with relevant changes to your data.


Obtaining and withdrawing consent
We will obtain your consent before processing your personal data for the purposes described above unless we have a legal basis for obtaining it. We inform you of such a basis and of our legitimate interest in dealing with your personal data.

Your consent is voluntary and you can withdraw it at any time by contacting us.


Passing on personal data
We do not disclose personal data to third parties except in the following specific cases:

  • you have given your express consent to the disclosure
  • the disclosure takes place within our group for the purposes described in this privacy policy
  • the disclosure is to trusted companies or persons who process personal data for us based on our instructions and in accordance with our privacy policy and other applicable privacy and security measures. These companies or individuals are not permitted to use your information for their own purposes
  • when we are required to disclose information in connection with a witness notice, court order or other applicable legal or legal process
  • when we believe in good faith that the disclosure of information is necessary to prevent or respond to fraud, defend our apps or websites from attacks, or protect the property and security of our company, customers and users, or public security
  • if we merge with or are acquired by another company, sell a website, app or business entity, or if all or a substantial portion of our assets are acquired by another company. In these situations, your information is likely to be one of the assets transferred

It is important to emphasize that we do not disclose personal data about you to third parties for their own marketing purposes unless you expressly consent to the disclosure of such information for such purposes.


Where are your personal data stored?
The personal information is stored with our data processor who stores and processes personal data on our behalf in accordance with this privacy policy and the applicable data protection law.

If we pass on your personal data to business partners in Denmark or in third countries, we always ensure that their level of personal data protection meets the requirements we have set out in this privacy policy and that are governed by applicable law.


Protection of personal data
We protect your information through technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to data and servers) that limit the risk of loss, abuse, unauthorized access, disclosure, and alteration.


Access to your personal data
You have the right at any time to be informed what data we are dealing with about you, where they come from and what we use them for. You can also be informed how long we keep your personal data and who receives data about you, to the extent that we pass on data in Denmark and abroad.

If you request it, we can inform you of the data we are processing about you. However, access may be restricted for the privacy of other persons, for business secrets and intellectual property rights.

You also have the right to receive the personal data you have made available to us and those we have obtained from you with other actors on the basis of your consent. If we process data about you as part of a contract where you are a party, you can also receive your data. You also have the right to transfer these personal data to another service provider. If you want to use your right to data portability, you will receive your personal data from us in a commonly used format.


Correction or deletion of personal data
If you believe that the personal data we have about you is wrong, you have the right to get it corrected. Simply contact us and tell us what you want to correct.

If you believe that your personal data is no longer required for the purpose for which we obtained it or if you believe that your personal data is being processed in violation of law or other legal obligations, you may always request that get them deleted.

When you approach a request to correct or delete your personal data, we will investigate whether the conditions are met and then make changes or deletions as soon as possible.


Objection or complaint against processing of personal data
You have the right to object to our processing of your personal data. You can also object to our disclosure of your data for marketing purposes. If your objection is justified, we will cease processing your personal data. You also have the right to complain about the processing of information and data regarding you. Complaint is submitted to the Data Inspectorate.


Changing our privacy policy
We reserve the right to change this privacy policy so that we comply with applicable law at all times. In case of changes, you will be notified in accordance with applicable law.


Do you have any comments or questions?
If you have any comments or questions regarding our collection or processing of personal data, you are always welcome to contact us.